The Company is committed to developing governance structures, procedures and practices that ensure ethical conduct at all levels; and promoting the adoption of this principle across its value chain. Commitment to ethical and lawful business conduct is a fundamental shared value of the Board of Directors, senior management and all employees of the Company. Communication must be transparent and should assure access to information about its decisions that impact relevant stakeholders. The Company should not engage in practices that are abusive, corrupt or anti-competition and should truthfully discharge its responsibility on financial and other mandatory disclosures. Due care should be taken to avoid complicity with the actions of any third party that violates any of the principles contained in this Policy.

The Company is committed to the highest standards of corporate governance in all its activities and processes. The above principle is enshrined in the various policies laid down by the Company from time to time including the Code to regulate, monitor and report trading by Insiders in the Company’s securities and the TII Code of Conduct that shall act as a guide and govern the employees.

The Company undertakes to assure safety and optimal resource use over the life-cycle of its products. Efforts will be made to ensure that everyone connected with it be it designers, producers, value chain members, customers and recyclers are made aware of their responsibilities. Conscious efforts to raise consumer awareness of their rights through education, product labelling, appropriate and helpful marketing communication, full details of contents and composition as well as promotion of safe usage and disposal of its products and services will be made. In order to improve upon the process of new technology development, deployment and commercialization, incorporating social, ethical, and environmental considerations, there will be regular reviews. The rights of people who may be owners of traditional knowledge, and other forms of intellectual property will be recognized and respected. Duly recognizing that over-consumption results in unsustainable exploitation of the planet's resources, each SBU will promote sustainable consumption, including recycling of resources.

The Company is engaged in manufacturing business. It continuously strives to reduce its own carbon footprints, influence the stakeholders to encourage them reduce their footprints and also engage with employees to help reduce their personal footprints through various initiatives. The Company shall at all times create consumer awareness about their rights as required under the regulatory norms and the TII Code of Conduct. The Company, at all times, strive to upgrade the work culture and take such initiatives that work towards the conservation of the surrounding environment.

The Company undertakes to assure safety and optimal resource use over the life-cycle of its products. Efforts will be made to ensure that everyone connected with it be it designers, producers, value chain members, customers and recyclers are made aware of their responsibilities. Conscious efforts to raise consumer awareness of their rights through education, product labelling, appropriate and helpful marketing communication, full details of contents and composition as well as promotion of safe usage and disposal of its products and services will be made. In order to improve upon the process of new technology development, deployment and commercialization, incorporating social, ethical, and environmental considerations, there will be regular reviews. The rights of people who may be owners of traditional knowledge, and other forms of intellectual property will be recognized and respected. Duly recognizing that over-consumption results in unsustainable exploitation of the planet's resources, each SBU will promote sustainable consumption, including recycling of resources.

The Company is engaged in manufacturing business. It continuously strives to reduce its own carbon footprints, influence the stakeholders to encourage them reduce their footprints and also engage with employees to help reduce their personal footprints through various initiatives. The Company shall at all times create consumer awareness about their rights as required under the regulatory norms and the TII Code of Conduct. The Company, at all times, strive to upgrade the work culture and take such initiatives that work towards the conservation of the surrounding environment.

The Company should acknowledge, assume responsibility and be transparent about the impact of their policies, decisions, product & services and associated operations on the stakeholders and should resolve differences with stakeholders in a just, fair and equitable manner. The systems and process in place to systematically identify stakeholders and for understanding their concerns and for engaging with them will be reviewed from time to time. Special attention to stakeholders in areas that are underdeveloped may be given. The Company’s Corporate Social Responsibility (CSR) policy that drives the initiatives undertaken by the Company towards the benefit of the disadvantaged, vulnerable and marginalized stakeholders shall ensure the above principles. The grievance redressal and the feedback mechanism available for shareholders and customers to assess the services levels and other complaints shall follow the spirit laid down herein.

The Company appreciates that human rights are inherent, universal, indivisible and interdependent in nature. Conscious efforts should be taken to understand the regulatory aspects of human rights. Care should be taken to integrate respect for human rights in management systems, wherever applicable, in particular through assessing and managing human rights impacts of operations. Access to grievance redressal mechanism set up for all individuals impacted by the business will be provided.

In its effort to respect, protect and restore the environment, the SBUs will utilize their resources in an optimal and responsible manner ensuing sustainability through reduction, re-use, re-cycling and managing waste. Appropriate measures to check and prevent pollution will be undertaken and wherever required assessment of any environmental damage, if any, would be taken up with due regard to public interest.  Equitable sharing of access and commercialization of biological and other natural resources and associated traditional knowledge will be encouraged.  The Company will also seek to improve its environmental performance by adopting cleaner production methods, promotion of energy efficient and environmental friendly technologies. Suitable processes and systems may be developed with contingency plans and processes that help in preventing, mitigating and controlling environmental damages caused due to the Company’s operations. Wherever possible, the Company will be involved in proactive persuasion and support to the value chain extended for adoption of this principle.

While pursuing policy advocacy, the Company will ensure that its advocacy position is consistent with this Policy and to the extent possible, the trade and industry chambers and associations and other such collective platforms be utilized to undertake such policy advocacy. As a corporate citizen, the Company shall operate within the democratic setup and constitutional framework. The Company, being a part of various chambers and associations shall strive to make recommendations/representations before regulators and associations for advancement and improvement of the businesses it operates in. The Company shall strive to perform the function of policy advocacy in a transparent and responsible manner while engaging with all the authorities and will take into account the Company’s as well as the larger national interest.

Every SBU should understand the impact of its operations on social and economic development take appropriate action to minimize negative impact, if any. They should innovate and invest in products, technologies and processes that promote the wellbeing of society. SBUs operating in regions which are underdeveloped should be sensitive to local concerns and make efforts to complement and support the development priorities at local and national levels. In case the business operation causes any displacement of communities, appropriate resettlement and rehabilitation of communities must be ensured by the SBUs. The Company has always been known for its tradition of philanthropy and community service long before it was even mandated under the Companies Act, 2013. The Company shall continue with its philosophy to reach out to the community by supporting service-oriented philanthropic institutions in the field of education and healthcare as the core focus areas. The Company shall be guided by its Corporate Social Responsibility Policy for inclusive growth and equitable development.

The overall well-being of the customers and that of society must be taken into account while serving the needs of customers. The Company should refrain from restricting the freedom of choice or free competition while designing, promoting and selling their products. Care should be taken that all requisite information will be truthfully and factually, disclosed through labelling or other means, including wherever required,  the risks to the individual, to society and to the planet from the use of the products, so that the customers can exercise their freedom to consume in a responsible manner. Where required, businesses should also educate their customers on the safe and responsible usage of their products and services. Product promotion or advertisement should be done in a manner which is not misleading or violating the principles of this Policy. Due care and caution to be exercised while providing goods and services that result in over exploitation of natural resources or which lead to excessive conspicuous consumption. There should be adequate grievance handling mechanisms to address customer concerns and feedback. The Company has a robust mechanism in place for the redressal of grievances its customers and shareholders may have for  recording and escalating their grievances/feedback. Senior personnel facilitate as the Redressal Officers to ensure timely redressal of such grievances. The Company shall ensure that the promotion and advertisement of its products do not mislead or confuse the customers and other stakeholders or in any way violate the principles of this Policy.